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Frequently Asked Questions

At Wanna Party, our aim is to make shopping for your party as fun as the party itself. As you shop on our site, questions may pop into your head. "How will my order be shipped?" "What kinds of payment types do you accept?" "What if I need to return some items?"

When you are at your local Wanna Party store, you look for one of our associates to help answer your questions. When you buy online at wannaparty.in, we want to answer your questions just as well. You are the most important person in our business and shopping online should be equally easy, fun and exciting!

Top Frequently Asked Questions.

How do I calculate shipping time and cost?

Shipping from Wanna Party is FAST and easy. Most orders placed, are shipped within 2-3 business days, providing credit card information is correct, your order is not oversize air, and it is not a holiday. Though our best efforts are to ship the items the same day the order is placed but at times it may take 2-3 business days.

Exceptions might occur if there is a problem getting a correct authorization with the credit card used to place the order or your order is oversized and it is not a Holiday. Please click here to find shipping rates.

* Above rates are for ground shipping only. For expedited Air Shipping, please contact us.

How will my order be shipped? Which shipping method will be used?

All orders are shipped via standard courier unless you call us and make a special request for expedited shipping. Extra charges are applicable for expedited shipping. We work with leading courier companies in India like Fedex, First Flight, Aramex, DTDC. All extra large items are shipped via Speed Post under Indian Postal Service and levy extra shipping charges for the same. All extra large items are marked with a special NOTE** at the bottom of the description.

If I need to return my order, how do I do it?

Returns are applicable for in store purchases only. In store purchases can be exchanged for another item or store credit if the item is returned in unused condition within 7 days from the date of purchase with original bill. If you have placed an order online, no returns will be accepted. However, if a wrong item was shipped to you then we will process the refund or exchange on receipt of the item.

Do you carry the same products online as you do in stores?

Selection and price may vary by store and market and from store to website. If you see something online but you'd like to purchase at your local store, write down the item number of the item(s) found underneath the product description on the individual product page. Then, call your nearest Wanna Party store and ask if they have the item in stock and we will gladly check for you. Consult our Store Locator to find the store nearest you.

How do I make changes to or cancel my order?

We have set up our system to automatically process your order as quickly as possible. However, if you wish to make additions to your order, please contact us within 2 hours from the time you placed your order. We will try our best to accommodate the changes and send it in the same shipment or else it will be shipped separately. Separate shipping may be charged for the next shipment on a case by case basis. Please double-check all of your address information, the products you ordered, and the shipping method you've selected prior to completing your order.

Above, you will find a list of topics that provide all the information you need. However, just in case we missed one or two, please Click Here to contact us. We will do our best to answer all emails within 24-48 hours.

Please click here to email us or call us at 011-41023776 / 09582541493

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Wanna Party
B-26 Shivalik, New Delhi 110017
Phone: 011-49425289